Frequently Asked Questions

Home financing can be confusing. We don’t want it to be.

About Us

What is OnLadder?

The OnLadder team is passionate about working to make home ownership easier and more affordable. We do this by offering you an equity loan to pay most of your deposit, so that you can buy a home that suits your needs.

What is an equity loan?

While most loans ask you to repay the value of the loan + interest, an equity loan is fixed to the value of your property.

Let’s say you buy a home for £300,000, and you have an equity loan of 25%.

  • Today, you owe £75,000.
  • If your home goes up in value by 10%, to £330,000, you’ll owe £82,500.
  • If your home goes down in value by 10%, to £270,000, you’ll owe £67,500.

How does OnLadder make money?

While most loans ask you to repay the value of the loan + interest, an equity loan is fixed to the value of your property.

Let’s say you buy a home for £300,000, and you have an equity loan of 25%.

  • Today, you owe £75,000.
  • If your home goes up in value by 10%, to £330,000, you’ll owe £82,500.
  • If your home goes down in value by 10%, to £270,000, you’ll owe £67,500.

What happens to my loan if OnLadder go out of business?

The terms of your loan will be secured, so everything will stay the same for you. You will still need to repay the loan at the end of your contract.

Buying a home with OnLadder

How do I qualify for an OnLadder Loan?

When you apply for a loan from OnLadder, you’ll need to have a household income of over £30k per year, no adverse credit history, and good rental history.

What fees are included in an OnLadder loan?

We charge a 2% fee at the beginning of your contract. We’ll also adjust the value of your property for risk.

What's the "risk adjustment?"

While other products will typically charge interest or rental payments, we wanted to create a product that gives you more flexibility when repaying.

When we make an OnLadder loan, the loan is tied to the value of your home, so we share in both the upside and downside. To protect ourselves from some risk, we adjust the value of your property when we lend.

How does this work?

How much of the deposit am I responsible for?

You’ll need to provide a 5% deposit to be eligible for an OnLadder loan, but you can certainly pay more if you’d prefer.

You can take an OnLadder loan in any amount up to 25% of the property value.

Who is investing in my home?

We’re funded by institutional investors, and you’ll never hear from them. That’s our job.

Who pays for stamp duty?

You will. The home is entirely yours in your own name.

Living with OnLadder

Does an OnLadder loan include any regular payments?

We charge a 2% fee at the beginning of the the contract, and then you have the flexibility to repay at any time during the loan term. We charge no interest, rent, or other regular payments, and we never will.

Can I make changes to my home?

As far as OnLadder is concerned, of course you can. It’s your home, and you’re free to live in it any way you’d like. That said, you might want to check with your mortgage company for any restrictions they might have about renovation or refurbishment.

Buying a home with OnLadder

When do I need to repay my OnLadder Loan?

The time to repay us is either when you refinance or sell your home, or at the end of your primary mortgage term.

We also offer to set up a voluntary payment plan to spread the final payment out, but this is your choice, and there are no penalties for missed payments.

There are no penalties for paying early or waiting until later.

How much do I need to repay?

When we issue an OnLadder loan, it’s repayment value is a fraction of the property value. If you owe us 25%, you’ll repay us a quarter of the property value at the time of repayment.

How can I repay my OnLadder loan?

While paying us back in cash is certainly an option, it’s not the only one, and we don’t expect most of our customers to do this.

Remortgaging is the simplest way to repay us, which would add the balance of our loan to your mortgage.

We can also offer to set up a voluntary payment plan to spread the final payment out, but this is your choice, and there are no penalties for missed payments.

What if my home has gone down in value?

Because the OnLadder deposit is an equity loan, when you lose, we lose. If your home has gone down in value, you’ll pay us less.

How do you know my home's value?

Every month, we’ll make an automatic valuation of your home, based on similar properties in your area.

At any time, you have the option to have a professional surveyor check the value of your home, and we’re happy to adjust the valuation if the assessment differs from our estimate.

Can I repay early?

You can repay us whenever you like. In many cases, our customers will save money if they remortgage at the end of their fixed mortgage term.

What if I don't have enough money to repay my OnLadder loan?

We never expect our customers to pay entirely out-of-pocket. If you’ve been making your monthly mortgage payments, you should have enough home equity to refinance, and we’ll help you find the best solution possible.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Copyright © 2021 OnLadder Ltd. All rights reserved.

OnLadder is the trading name of OnLadder Loans Ltd, a company registered in England and Wales under registration number 13642073. Our registered office is Kemp House, 160 City Road, London EC1V 2NX. OnLadder Loans Ltd. is a subsidiary of OnLadder Ltd., registered in England and Wales under registration number 12677436. OnLadder Ltd's registered office address is 71-75 Shelton Street, London, England, WC2H 9JQ.

OnLadder is currently seeking authorisation from the Financial Conduct Authority.

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